Shipping Information
$6.95 Minimum shipping on all domestic orders
$2.00 for each additional item
All product and print orders are sent via PRIORITY MAIL within the United States (2-3 business days), and via GLOBAL PRIORITY mail to International destinations (4-7 business days). Your order will be processed within 24 hours of placing your order.
For expedited shipping - either FED-EX or UPS (not available to PO Boxes). The shipping cost for expedited shipping will be the price of shipping +$3.50 handling. Please indicate under the "special instructions" section of your order if you would like to upgrade to expedited shipping.
International Shipments: USPS Global Priority (4-7 business days): The shipping cost will be the actual price of shipping +$3.50 handling fee.
Customs InformationFor International shipments, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Multisports.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Returns
Our return policy is simple. Within 15 days of receipt of your order, you may return any of the following items for a full refund:- any book in its original condition;
- any unopened VHS or DVD tape;
- clothing in new condition, with its original packaging and accessories (clothing and other apparel must be unworn).
*Note, the following policies/exclusions/limitations apply to the returns for the services and merchandise mentioned below:
Posters and any other personally autographed products are nonrefundable.
Camps: Up to 30 days prior to camp start date, deposit and payment is refundable minus $75.00 processing and materials fee. Up to 10 days prior to camp start date, 75 percent of full payment is refundable. No refunds for cancellations less than 10 days prior to camp start date.
For authorized returns, simply include a short note indicating the reason for your return, include the packing slip with your return, and wrap the package securely, and return to:
For authorized returns, simply include a short note indicating the reason for your return, include the packing slip with your return, and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment, and return to:
Multisports.com - Returns
PO BOX 235150
Encinitas, CA 92023-5150
Ph: 760-635-1795
Attn: Returns
Ph: 760-635-1795
Please note that we can refund shipping costs only if the return is a result of our error.
We will notify you via e-mail of your refund once we have received and processed the returned item.
If you have any problems with your order, please don't hesitate to contact us.